Support is harder than it should be.Customers wait too long. Agents are overloaded. Tools don’t talk to each other. It’s holding your service back.
Worktual brings it all together.One AI-powered platform makes customer service fast, simple, and connected.
Worktual’s AI agents manage routine chats and calls instantly, so your team can focus on what matters. No more queues. No more copy-paste replies.
Worktual’s AI voice agents handle inbound and outbound calls with human-like clarity. They speak multiple languages, personalise responses, and manage routine queries so your team doesn’t have to.
No more switching between apps. Worktual lets you manage every customer message -from chat to email to WhatsApp - in one clean dashboard.
Worktual links with your CRM to track every interaction and pull in real-time data, so agents always have the full picture and managers get smarter analytics.
Worktual’s AI picks up tone and intent in real time — helping you understand what customers really mean and act before things go south.
When it’s time to speak to a real person, Worktual makes it instant — no repeats, no drops, no drama. The agent picks up right where the bot left off.
Set up smart flows, auto-responses, and chat templates that reflect how your business works. Less manual handling. More time for high-value tasks.
Always-on chat and instant answers for every browser and buyer. Close more sales and cut support queues.
Qualify leads, book viewings, and handle FAQs — all while your agents stay focused on closing deals.
Route enquiries, book meetings, and follow up automatically - with full compliance and no missed messages.
Route enquiries, book meetings, and follow up automatically - with full compliance and no missed messages.
Reduce call volume and improve response times. Worktual helps patients find info and book appointments 24/7.
From onboarding to support, Worktual handles conversations with speed, security, and smart automation.
Integrate Worktual with your existing tech stack without the IT Team’s intervention.
In my use, worktual stands out for its ease of use and straightforward implementation. Also, the customer support is reliable, making it simple to get started. It integrates well with other tools, which is a big plus for a user like me.
Worktual being empowered with AI is a wonderful tool for engaging user experience by providing customer support AI bot. It helps in gaining customer’s trust.
Worktual provides very accurate analytics with easy access to reports. It makes it easy for us to study the operations data and strategise.
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