All in one profiles
Get 360° customer profiles fast
Watch profiles evolve with each interaction and reflect the most recent customer behaviours and preferences.
Bring every touchpoint together
Instant data merge
Capture interactions from all customer touchpoints and merge them into one structured, dynamic profile that updates in real time.
Add intelligence to every profile
Enrich data with AI insights
Enhance raw data with AI-driven attributes, like intent and churn risk, using continuously learning models.
Smarter audience segmentation
Group customers using real-time behaviour
Create accurate buyer personas
Use live and historical data to build personas that reflect real-world behaviour, not assumptions. Ideal for sales, support, and marketing.
Turn segments into relatable profiles
Capture traits like goals, preferences, and challenges
Include real quotes from behavioural interactions
Refresh personas as data patterns shift
Target based on intent signals
Use predictive indicators to form high-intent groups, helping you prioritise the right customers at the right time.
Group customers by what they need
Detect purchase readiness from engagement
Track drop-off signals before churn
Align offers to customer journey stages
Build micro-segments that convert
Go beyond broad categories and create precise groups with shared motivations, behaviours, and engagement history.
Make every message feel personal
Combine behavioural and demographic filters
Narrow down with AI-powered insights
Tailor experiences to each subgroup
Update segments in real time
Ensure your audience groups reflect the latest behaviour, preferences, and lifecycle stage for more accurate outreach.
Stay relevant as people evolve
Refresh segments with every new action
Remove inactive or irrelevant users
Adapt marketing and support instantly
From insight to timely impact
Predict, personalise, and engage better
Spot churn before it happens
Detect early signs of disengagement and act fast to reduce drop-offs and retain valuable customers
Deliver relevant product suggestions
Use behaviour and context to recommend items customers are most likely to click, buy, or explore
Optimise campaign timing easily
Send emails, messages, or promotions at the moment each user is most likely to respond.
Trigger action-based campaigns
Launch personalised sequences based on customer behaviour like signups, cart abandonments, or page visits.
Refine targeting with AI insights
Combine real-time and historical signals to improve campaign performance across all lifecycle stages.
Bespoke Ai for Industries
Our Advanced Ai Solutions are built to tackle real business challenges whether it’s streamlining customer support, improving decision-making, or driving smarter workflows.
Focused on high-value relationships
How teams grow with CVM software
Olivia BennettProduct Manager
Understanding how different segments engage with features has been a game-changer. We’re now prioritising what truly adds value
Daniel HughesCustomer Support Operations Manager
Having clear insight into a customer’s behaviour and value helps my team respond smarter. Every conversation now feels more informed and personal.
Charlotte WardGrowth Strategy Director
We finally have visibility on which segments drive the most value over time. It’s helped shape smarter decisions across teams.
Sophie ReynoldsHead of Retention Marketing
Our campaigns started performing better the moment we began targeting high-value segments. Its not about sending more messages, but sending the right ones at the right time.
James TaylorCustomer Experience Lead
Seeing where each customer stands in their journey helps us be more proactive. We’ve managed to prevent drop-offs we wouldn’t have noticed before.
Olivia BennettProduct Manager
Understanding how different segments engage with features has been a game-changer. We’re now prioritising what truly adds value
Daniel HughesCustomer Support Operations Manager
Having clear insight into a customer’s behaviour and value helps my team respond smarter. Every conversation now feels more informed and personal.
Charlotte WardGrowth Strategy Director
We finally have visibility on which segments drive the most value over time. It’s helped shape smarter decisions across teams.
Sophie ReynoldsHead of Retention Marketing
Our campaigns started performing better the moment we began targeting high-value segments. Its not about sending more messages, but sending the right ones at the right time.
James TaylorCustomer Experience Lead
Seeing where each customer stands in their journey helps us be more proactive. We’ve managed to prevent drop-offs we wouldn’t have noticed before.
Olivia BennettProduct Manager
Understanding how different segments engage with features has been a game-changer. We’re now prioritising what truly adds value
Frequently asked questions
Chat to us today
Whether you’re scaling a startup/SME or evolving an enterprise, we’ll help you build bespoke Advanced Ai Solutions that keep you ahead–not just today, but tomorrow.
