Powering business with CXAI technology

Deliver Personalised Customer Support with our AI Chatbot Solution

Our AI-powered systems provide seamless customer support through live chat and chatbots, ensuring assistance anytime, anywhere. We believe every business website should integrate Worktual's AI chatbot to deliver reliable, efficient, and continuous customer service.

AI Chatbot for Better Support!

Most chatbots are too basic, too robotic, and simply don’t have enough information data points to really be useful. They frustrate already frustrated customers looking for help and support. So after 20 years of disrupting the mobile communications industry we’re looking to disrupt and improve the customer-support sector with chatbot solution.

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Introducing Our AI-Powered Chatbot System

We have developed four advanced customer-support chatbot solutions powered by Agentic’s AI technology, designed to enhance customer experience and engagement.

Our AI-driven systems offer seamless live chat with agents, an advanced general query chatbot, a rule-based chatbot, and an optimised conversational AI for problem-solving. These intelligent solutions provide superior support for customers, agents, and businesses, ensuring efficient and responsive interactions.

Reliable, intelligent, and always available- our chatbot is the perfect addition to your team.

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Our AI-powered chatbot systems are available as standalone solutions or can be upgraded to a comprehensive Contact Centre platform with full omnichannel support. They can be fully customised to meet your specific business needs, ensuring you only pay for what you require. With the flexibility to upgrade at any time, our solutions scale with your business as it grows.

Lukas is your standard rule-based chatbot that breaks all the rules!

The Worktual Lukas system is easy to use and can be set up in under 60 mins so you can get started today.Worktual’s CXAI technology will scan your website and pull all relevant information so Lukas can start answering customer queries asap.

New queries will be monitored and added to Lukas's knowledge base to consistently increase resolution rate, lower agent involvement, and improve the customer experience. Lukas gets smarter, your costs go down, and your 5-star ratings go up!

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Lola is your supercharged Conversational AI Chatbot

The Worktual Lola system delivers a next-level customer experience with natural and human-like conversations. Utilising advanced CXAI technology, it taps into the full potential of conversational AI and NLP to provide personalised customer service, continually improving engagement.

As a result customers enjoy fast solutions on their preferred channel, while agents can spend their time to more complex inquiries.

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Discover how Worktual's AI-powered chatbot solution can enhance and streamline your customer support.

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Powering business with CXAI technology

Choose a chatbot solution or upgrade to a comprehensive omnichannel Contact Centre platform - it’s as easy as 1, 2, 3!

See the full list of features Upgrade to AI Contact Centre

Lukas

Utilises advanced machine learning algorithms for intelligent and
dynamic conversations.

Lola

Transform customer engagement with our Conversational AI bot, delivering personalised experiences with ease.

Powering business with CXAI technology

Check out the full features of our AI Chatbot

Features

What’s included

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Have questions?

We'll do our best to answer the most frequently asked questions.

How can an AI chatbot help increase lead generation on my website?

The best chatbot for lead generation and customer support engages visitors the moment they land on your site. Chatbox captures leads by asking qualifying questions, offering help proactively, and guiding users to take action — like signing up, requesting a quote, or booking a call, without needing a live agent.

Does Chatbox integrate with CRM or marketing automation tools?

Yes. Chatbox is a chatbot that integrates with CRM and marketing tools like HubSpot, Salesforce, and more. It syncs data in real time, helping you track leads, personalise follow-ups, and trigger automated campaigns with zero manual effort.

Is Chatbox suitable for eCommerce businesses?

Absolutely. Chatbox is an AI-powered chatbot for eCommerce and service businesses, designed to recommend products, answer pre-sale questions, handle returns, and offer order tracking. It boosts conversions while saving support teams time.

Can I use Chatbox to schedule appointments or answer FAQs?

Yes. Our AI chatbot for appointment booking and FAQs automates everyday interactions. It can manage calendars, send reminders, and instantly answer common questions to free up your team for more complex queries.

Is Chatbox available 24/7 to support website visitors?

Yes. Chatbox is your website chat assistant for 24/7 customer support, ensuring you never miss a lead, especially outside business hours. It answers queries, captures contact details, and keeps visitors engaged around the clock.

Can Chatbox qualify and route leads to the right team?

Definitely. As a smart chatbot that qualifies and routes leads, Chatbox gathers key info through dynamic conversations, scores the lead based on your criteria, and instantly sends it to the right person or department — speeding up your sales cycle.

What’s the difference between using live chat and an AI chatbot for support?

When comparing live chat vs chatbot for small business websites, the key difference is scalability. Live chat needs human agents on standby, while an AI chatbot handles multiple conversations simultaneously, without downtime. Chatbox combines both: AI-first support, with the option to escalate to a human when needed.

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