You spoke, we listened
Our technology was developed to help businesses across a multitude of industries. We rolled up our sleeves and looked to create products that help you be more efficient, more collaborative and more helpful to your customers.
Ecommerce
For ecommerce businesses, Worktual transforms customer interactions into conversion opportunities. Our integrated live chat, contact centre systems empower your customer service agents to provide real-time assistance during the buyer's journey. From addressing cart abandonment issues to resolving product queries, Worktual helps you boost customer trust, reduce bounce rates, and drive more sales, ultimately increasing your online revenue.
Hospitality
In the fast-paced hospitality industry, Worktual is your partner in delivering impeccable guest experiences. Our live chat, contact centre solutions ensure seamless communication between guests and staff, facilitating quick reservations, addressing inquiries, and even providing personalised recommendations. With Worktual, you can enhance guest satisfaction, streamline front-desk operations, and create lasting impressions that lead to positive reviews and repeat business.
Healthcare
Worktual brings advanced support solutions to the healthcare sector, optimising patient interactions and care delivery. Our live chat enables patients to schedule appointments while our contact centre efficiently handles appointment reminders and prescription inquiries.Worktual enhances patient satisfaction, minimises administrative burdens, and contributes to improved healthcare outcomes.
Legal
Legal firms benefit from Worktual support suite by streamlining client interactions and case management. With our live chat, clients can easily connect with attorneys for initial consultations or queries. Contact centre features manage appointment scheduling and document requests.Worktual boosts client engagement, optimises workflows, and helps law firms deliver responsive and effective legal services.
Accounting
Worktual revolutionises client interactions in the accounting industry. Our live chat facilitates easy document sharing and clarifications, ensuring smooth communication between clients and accountants. The contact centre efficiently handles appointment bookings and inquiry resolution. With Worktual, accounting firms elevate customer service, streamline processes, and enhance client trust.
Fintech
Worktual empowers fintech companies to offer exceptional customer experiences. Our live chat facilitates instant support for users navigating complex financial services or seeking assistance with transactions. The contact centre ensures efficient dispute resolution and account management.With Worktual, fintech firms enhance user satisfaction, build trust in their digital platforms, and drive user adoption.
Education
Education institutions leverage Worktual to enhance student engagement and support systems. Our live chat assists students in course selection and registration. The contact centre handles inquiries about admissions and financial aid. Worktual optimises student experiences, streamlines administrative processes, and fosters a strong educational community between clients and accountants. The contact centre efficiently handles appointment bookings and inquiry resolution.With Worktual, accounting firms elevate customer service, streamline processes, and enhance client trust.
Real Estate
In the competitive real estate market, Worktual transforms client interactions. Our live chat aids potential buyers in property inquiries and virtual tours. The contact centre manages appointment bookings and assists sellers with property listings.Worktual enhances customer engagement, accelerates property transactions, and reinforces the reputation of real estate professionals.
Telecom
Worktual revolutionises customer support in the telecom industry. Our live chat addresses service inquiries, plan upgrades, and technical issues in real-time. The contact centre handles billing inquiries and service activations. Worktual elevates customer satisfaction, reduces churn rates, and positions telecom providers as reliable partners for connectivity solutions.
HR
Worktual empowers HR departments with innovative support solutions. Our live chat streamlines employee inquiries about benefits, policies, and onboarding processes. The contact centre manages job application queries and employee assistance programs.Worktual enhances employee satisfaction, optimises HR processes, and contributes to a more engaged and informed workforce.
Have questions?
We'll do our best to answer the most frequently asked questions.
AI isn't one-size-fits-all. The nature of AI applications across industries depends on the challenges and goals of each sector. For example, AI can streamline manufacturing logistics, personalise retail recommendations, and detect finance fraud. That’s why we focus on delivering intelligent solutions by industry, built to address sector-specific needs.
Many sectors are seeing significant gains. Among the top industries that benefit from AI are healthcare, finance, logistics, retail, and professional services. These industries use AI tools for industry transformation to improve speed, accuracy, and customer engagement—all while reducing costs and manual workload.
Absolutely. We offer custom AI solutions for industry that align with your business model, operational processes, and compliance requirements. Whether you're in education, hospitality, or supply chain, our team delivers tailored AI services for industries that adapt to your specific challenges.
Yes—especially so. AI in manufacturing and logistics drives automation, predictive maintenance, smart inventory, and routing optimisation. These sectors benefit from sector-based AI automation that improves reliability, reduces waste, and enhances efficiency at scale.
AI for customer experience in industries enables businesses to personalise interactions, automate support, and predict customer behaviour. From retail to insurance, AI is helping organisations create seamless, responsive experiences tailored to individual needs.
Yes. We offer AI tools for SMEs and enterprises by industry, designed to scale based on business size and complexity. Whether you're running a mid-sized retail chain or a global logistics firm, we deliver AI solutions by industry that flex to fit your organisation.
The AI ROI in business sectors often comes from cost savings, time efficiencies, reduced error rates, and improved service delivery. Whether you're looking to reduce churn, optimise staffing, or speed up processes, AI can deliver measurable value when aligned with sector goals.
Yes. We prioritise AI compliance and data security by industry, ensuring that every solution meets relevant regulations and security standards. From healthcare GDPR to finance-grade encryption, our custom AI for business sectors is built with protection in mind.
Let’s get to Worktual!
